Skills and Strengths

Trained in using BrightEdge to conduct keyword research to optimize SEO.

Knowledge on how to generate a consistent message across all digital channels through Yext.

Skilled in Social Media Marketing and learning more on Social Media Audits.

Proficient in customer service and providing efficient solutions with care.

Experienced in Microsoft Office, Excel, Teams, and many others.

Digital Marketing Intern

May 2024 - August 2024

Assisted in updating our websites and banker profiles, using Yext and keyword research on Brightedge

Would assist in creating content for Instagram and Facebook

Organized the number of Opt outs, Hard and Soft bounces coming from emails on an Excel file

Retail Banking Intern

May 2022 - January 2024

Would inform customers about banking process and implement best practices to retain customers

Responsible for handling and coding deposits, withdrawals, and loan payments

Traveled to different branch locations depending on staffing needs